Treating acute bone and joint injuries 7 days a week by the largest and most respected Orthopedic practice in Connecticut

Frequently Asked Questions about Orthopedic Urgent Care

What are the Hours of Operation for the Urgent Care Center at Orthopedic Associates of Hartford (OAH)?

Monday through Friday 4:30PM to 8:00PM
Saturday and Sunday 9:00 AM to 1:00 PM

Note: This service will be closed on major holidays including: New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.

Where is it located?

Our Urgent Care Centers are conveniently located within our existing locations at:

345 Western Boulevard
Glastonbury, CT 06033-4380

(860) 244-8888

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499 Farmington Ave
Third Floor
Farmington, CT 06032-1933

(860) 244-8888

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What types of injuries can be seen at the Urgent Care Center?

This program is designed to provide same day care for conditions requiring immediate medical attention for acute injuries including:

  • Sprains and strains
  • Sports injuries
  • Foot and ankle injuries
  • Hand, wrist and elbow injuries
  • Fractures and dislocations
  • Pediatric Injuries
  • Acute and sudden back pain

OAH treats medical conditions that need prompt attention, but are not life-threatening. Extreme orthopedic injuries, such as open fractures, deep lacerations, head trauma, excessive bleeding, or conditions coupled with life-threatening symptoms, are more effectively treated at a hospital as soon as possible. Please always call 9-1-1 for these types of conditions if you are unsure about the seriousness of any injury that could be life-threatening.

How is routine care handled?

Please direct all conditions not requiring same-day medical attention to the main office of Orthopedic Associates of Hartford at 860-549-3210 for the greater Hartford locations or 860-223-8553 for the Plainville location. These include: chronic problems, back and neck pain, second opinions, pain medication refills.

Can I walk in or do I need to make an appointment for these extended hours?

This is typically a walk-in clinic as appointment times that might be offered cannot be guaranteed based on the nature of the clinic and the severity of injuries received at the time of arrival.

What if I need emergent Orthopedic Care during normal business hours?

The on-call orthopedic surgeon at OAH offers same day appointments for urgent and acute injuries. Please call the office at 860-549-3210 between 8:30 AM to 4:30 PM Monday through Friday and asked to be directed to the physician on call.

What insurances are accepted?

Orthopedic Associates accepts MOST major insurances. If you are unsure, please contact your provider representative that is typically on the back of your insurance card?

What is the Co-Pay? Is it due at visit?

Orthopedic Associates of Hartford will charge the same co-pay as a normal doctor’s visit to a Specialist and it is due at the time of visit. This is generally less expensive than an Emergency Room visit co-pay. Patients without insurance will need to pay $250 in cash or credit card prior to being treated at the Urgent Care Center at OAH.

Who are the healthcare professionals staffing the Urgent Care Center?

This Center is staffed by both Orthopedic Surgeons and Advanced Practitioners (Physicians Assistants and APRN’s) as determined by an internal schedule. There is always an orthopedic surgeon available as a back up during these hours when not specifically assigned to cover. There will be x-ray personnel and administrative support to help facilitate you through the UCC in the most efficient manner possible.